Sophia Bennett
Product Manager
Professional Summary
Product manager with 6 years of experience building customer-focused SaaS products, leading cross-functional teams, and improving activation, retention, and revenue outcomes.
Professional Experience
Senior Product Manager
Northstar Labs | Dubai, UAE
Jan 2022 - Present
Own roadmap strategy for a B2B workflow platform serving regional enterprise customers.
- Led product discovery and roadmap planning for a SaaS platform used by 50K+ monthly users.
- Improved onboarding activation by 24% through research-led funnel improvements.
- Partnered with engineering, sales, and support to ship 18 major releases in one year.
Product Manager
BrightApps | Bengaluru, India
Jun 2019 - Dec 2021
Managed a portfolio of mobile productivity features from concept to launch.
- Launched analytics dashboards that reduced support escalations by 31%.
- Worked closely with design and data teams to prioritize high-impact user needs.
Education
Bachelor of Engineering in Computer Science
University of Mumbai | Mumbai, India
2015 - 2019
First Class
Coursework in systems design, data structures, product analytics, and software engineering.
Core Skills
Product Strategy | User Research | Roadmapping | SQL
Selected Projects
Self-serve Analytics Launch
sophiabennett.com/analyticsProduct Lead
Created a reporting experience for operations teams to track business outcomes.
- Reduced weekly reporting work by 8 hours per account team.
- Reached 72% adoption within the first quarter.
Certifications
Certified Scrum Product Owner
Scrum Alliance | 2023
Languages
EnglishFluent
HindiNative
Key Achievements
Product Excellence Award
Recognized for leading the highest-retention launch of 2024.
References
Aisha Khan
Director of Product, Northstar Labs